Baydaar — Support

Last updated 26 September 2026

Baydaar is run by a small team in Islamabad, published by Voho Ltd (company number 15054328). We answer every message, usually within a few hours.

Contact us

Email baydaartravels@gmail.com, or message us on Instagram at @baydaarexperiences. Inside the app, the trip group chat for your booking reaches the Baydaar team directly.

Report abuse

In a trip chat, tap the flag on any message to report it or block its sender, or open the member list and choose Report · Block beside anyone. We review every report within 24 hours and remove offending content and the people who post it. For anything urgent, email baydaartravels@gmail.com with "Report" in the subject.

Bookings, orders and refunds

A booking is a request until our team confirms it; a 50% advance secures your place. Shop orders are Cash on Delivery with returns within 7 days. The full rules are in our Terms of Use at https://baydaarexperiences.com/terms/.

Your account and data

Delete your account from Profile → Delete Account in the app, or follow https://baydaarexperiences.com/delete-account/. Our privacy policy is at https://baydaarexperiences.com/privacy/.

Postal address

Voho Ltd, 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.